![]() ![]() Manage a zero defects approach by adhering to the four key principles of change management. Effectively manage process changes: Once you decide that your organization should embrace zero defects, understand that it will probably mean a profound change to the traditionally favored way people do things. ![]() Here is a collection of strategies you can use to implement a zero defects approach: Common with the zero defects theory is the concept of “doing it right the first time” to avoid costly and time-consuming fixes later in the project management process. Eliminating waste creates a process of improvement and correspondingly lowers costs. Anything that is unproductive and does not add value to a project should be eliminated, called the process of elimination of waste. Waste refers to all unproductive processes, tools, employees and so on. Zero defects theory ensures that there is no waste existing in a project. Zero Defects: The Theory and Implementation Encourage employees to provide feedback and ideas for improvement.
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